FAQs

Where are Bob Levy's photographs shipped from?
        All prints and photo products are packaged and shipped from Bob's studio in Los Angeles, Ca.
​When will my order ship?
        Every order is custom-printed and packaged by hand.  Greeting cards ship within 1-2 business days. Prints ship 
         within 4-5 business days. There are NO PACKING, HANDLING, OR SHIPPING CHARGES applied to your order.
Do I pay sales tax on my order?
         California law requires us to charge 8.5% sales tax on all orders.
What if I don't like the photo I receive?
         If, for any reason, you're not satisfied with your purchase, you may return it in its original condition for a full and 
         complete refund, no questions asked.
Can I get a bulk discount on my order?
         Yes, volume discounts are available.  Orders of 10 or prints at a time are considered a volume order.  All you have           to do is contact us at boblevyphotography@gmail.com to let us know what images/volume you are considering,             and we'll get back to you with pricing we know you'll like.
What is your printing process?
         All images are printed under the direct supervision of Bob Levy on state-of-the-art full color Canon                                  imagePROGRAF iPF5100 printers, using heavyweight acid-free archival quality papers.
How will my order be packaged and shipped?
          All orders are hand-packed in stiff cardboard mailers with protective materials suitable to the size of your print.             FREE shipping is via USPS Priority Mail, to ensure timely delivery and tracking while in transit.
Can I download or use one of the images I see at BobLevyPhotography.com?
           All the images at BobLevyPhotography.com are copyrighted by the artist and will be protected to the fullest                    extent of the law.  You can go to the Licensing page to access the licensing sites handling these images, or you                can contact Bob Levy directly at boblevyphotography@gmail.com to inquire about direct licensing.  
How do I pay for my order?
           Paypal is the most trusted transaction tool online.  You don't even need a Paypal account. Just click the "pay with            credit card" link on the invoice page.  We retain none of your personal or financial information. Your data is 100%            secure. 
How are greeting cards packaged?
           Each greeting card assortment is hand-collated and hand-tied in neat 5-card bundles, complete with linen                      paper envelopes.  For custom assortments, just use our Contact Form and provide your detailed request. We're              happy to accommodate.
What if my order arrives damaged?
Let us know immediately of any damages, creases, scratches, folds, or perforations.  We make every effort to ensure safe delivery of your order, but sometimes things just "happen" in transit.  When those things do happen, just contact us via the online Contact Form, give us the details, and we'll print and ship a free replacement to you a.s.a.p.